Privacy Policy
This Privacy Policy explains how information is collected, used, and handled when you visit kondratenko.studio or contact the studio through the website.
By using this website, you agree to the terms of this Privacy Policy.
General information
Kondratenko Studio respects your privacy and handles personal information with care and discretion.
This policy applies to information submitted through the website, through checkout, or through direct communication initiated from the website.
Information collected
Depending on how you use the website, the studio may collect information such as:
- your name
- email address
- phone number
- shipping and billing details
- order information
- messages or inquiry details you choose to send
- technical or usage-related information collected through standard website tools
This information may be provided directly by you or collected automatically through the normal operation of the website.
How information is used
Information may be used to:
- respond to inquiries
- process and manage orders
- arrange shipping or delivery
- communicate about bespoke or custom work
- provide customer support
- improve the website and its functionality
- maintain the security and normal operation of the website
The studio only uses information where it is relevant to communication, ordering, delivery, or website management.
Payments and third-party services
If you place an order through the website, certain information may be processed by third-party services involved in payment, checkout, shipping, communication, or website operation.
Such services may handle your information according to their own privacy policies.
The studio does not store full payment card details on the website.
Cookies and analytics
The website may use cookies or similar technologies to support normal functionality, improve user experience, and better understand how the website is used.
These technologies may help with site performance, security, analytics, and communication tools.
You may control or disable cookies through your browser settings, although some parts of the website may then function differently.
Data retention
Personal information is retained only for as long as reasonably necessary for communication, order handling, record keeping, legal obligations, or the normal operation of the studio.
Information that is no longer needed is not kept longer than necessary.
Information sharing
Personal information is not sold or rented to third parties.
Information may be shared only where necessary for purposes such as:
- processing payments
- shipping orders
- operating website tools and services
- complying with legal obligations
- protecting the rights, safety, or operation of the studio
Only the minimum relevant information is shared where required.
Data security
Reasonable technical and administrative measures are used to protect personal information.
However, no website or online transmission can be guaranteed to be completely secure, and users submit information at their own discretion.
Your rights
Depending on your location, you may have the right to request access to your personal information, ask for correction, or request deletion where appropriate.
If you would like to make such a request, please contact the studio directly.
Children’s privacy
This website is not intended for children, and the studio does not knowingly collect personal information from children through the website.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in the website, its operation, or legal requirements.
The most current version will always be published on this page.
Contact
If you have questions about this Privacy Policy or about how your information is handled, please contact the studio directly through the website.