Terms & Conditions

These Terms & Conditions apply to the use of kondratenko.studio and to orders placed through the website.

By using this website or placing an order, you agree to these terms.

General information

Kondratenko Studio offers both ready-to-purchase items and bespoke leather work.

Some products are available for direct purchase through the Studio Store, while others may be discussed and made individually upon request.

Product information

Each item is presented as accurately as possible through descriptions and photographs.

Because materials such as leather have natural variation in texture, grain, tone, and markings, slight differences may occur between the photographed item and the final product.

Such variations are part of the character of the material and are not considered defects.

Bespoke and custom work

Bespoke commissions, custom-made items, personalized pieces, and individually discussed orders are handled separately from standard shop purchases.

The scope of work, materials, design details, measurements, payment terms, and delivery conditions are discussed individually before the order is confirmed.

Because bespoke work is created specifically for the client, such orders are generally non-cancellable, non-returnable, and non-refundable once work has begun.

Pricing and payment

Prices shown on the website are listed in the stated currency unless otherwise agreed.

For ready-to-purchase items, payment is made through the available checkout method.

For bespoke work, payment terms may vary depending on the nature of the project and are agreed individually before production begins.

The studio reserves the right to update prices, product details, or availability at any time without prior notice.

Shipping and delivery

Orders are shipped according to the delivery method agreed at checkout or during individual order discussion.

Delivery times may vary depending on product type, production stage, destination, and shipping service.

The customer is responsible for providing accurate shipping information.

Any customs duties, import taxes, currency conversion charges, or local handling fees remain the responsibility of the customer unless otherwise agreed.

Returns and related questions

Return eligibility depends on the type of order.

Ready-to-purchase items may be eligible for return under the conditions described in the Returns Policy.

Bespoke, custom, and personalized orders are generally non-returnable and non-refundable once confirmed and in progress.

Please review the Returns Policy before placing an order.

Intellectual property

All content on this website, including text, photographs, product descriptions, and visual materials, remains the property of Kondratenko Studio unless otherwise stated.

No part of the website may be copied, reproduced, or used for commercial purposes without prior written permission.

Website use

You agree not to use this website in any way that may damage, disrupt, misuse, or interfere with its normal operation.

The studio may update, modify, or remove website content at any time without notice.

Privacy

Personal information submitted through the website is handled in accordance with the Privacy Policy.

Contact

If you have questions about an item, a bespoke order, or any of these terms, please contact the studio before placing an order.